FAQ:

IS LOCAL PICK UP AVAILABLE? yes!!! contactless porch pick up in South Osborne typically ready within an hour or two depending on time of day that you place the order - location of pick up is sent out once the order is confirmed. If you require items shipped, orders are sent out via Canada Post. *please note that once something is in transit, I am no longer able to control the speed of delivery but all efforts are made to get the item to you as quickly as possible.

WHERE IS YOUR STUDIO? I am currently working out of my home studio in Winnipeg- all wares a wheel thrown or hand built and fired in my kilns to cone6. Every three months or so I fire at the Stoneware studio in their gas kiln which is such a treat! *please note the mcdermot ave 4th floor studio is permanently closed as of June 2023.

WHERE CAN I BUY YOUR WORK IN PERSON? a handful of local shops carry my wares including- Frescolio (oil bottles, dipping plates), The Forks Trading Company (misc wares, restocked often), St.Leon (mugs, restocked during the summer/fall), Chesco box (online custom gift boxes), CAA (in store and online), A Little Art Boutique (paint palettes, mugs and more), Fifty Eight North (in Churchill MB), and Natures Farm (in steinbach mb).

WHICH RESTAURANTS HAVE SOME OF YOUR PLATES? I have had the amazing opportunity to work with many local restaurants including- RAW: almond, SMITH at the forks, HARTH, deer+almond, Katita (at the WAG-Qaumajuq), Calories (in SK), Ptarmigan (churchill, MB), and a few that have since closed including Sydneys at the forks, Chew, and Forth.

DO YOU OFFER WHOLESALE? yes, if you are a restaurant or shop I do have wholesale discounts available, please email me to get the conversation started! lotceramic@gmail.com

DO YOU DO BULK/CUSTOM CORPORATE ORDERS? yes! I can customize on large orders for your brand/company at a volume discount. email me to chat! lotceramic@gmail.com

DO YOU DO CUSTOM ORDERS? maybe, within reason. I will make any of my designs for you (with slight size modifications, and small custom requests), feel free to contact me with what you are looking for using the form at the bottom of the page. I do not make urns, personalized items, copies of other artists works, I also do not do gold lustre, nor do I repair heirlooms.

HOW LONG DOES AN ORDER TAKE? allow 4-6 weeks for me to get your order done, but the more lead time I have the better! (especially for gifts closer to major holidays)

DO I HAVE TO HANDWASH MY WARES? no!!! all items are both dishwasher and microwave safe. in fact I find that pieces tend to get broken less often when they are NOT washed by hand (too many bumps/slips can happen in the sink!) I do recommend that if you are washing a mug by hand, please hold it by the body of the mug instead of the handle.

IS MY DISH OVEN SAFE? no broiler, no oven, no airfryer, no toaster oven.

IS EVERYTHING FOOD SAFE? yes! 100% of the materials (clay/glaze) that I use are food safe, lead and metal free, non-toxic and made to be used.

DO YOU TEACH CLASSES? no, I recommend checking out the Stoneware Gallery, the edge gallery, the WAG, the pottery bug studio, or mud+ink studio for classes.

WILL YOU PROVIDE A PRIZE FOR MY EVENT? no, never, pretty please do not ask me or any other small businesses to provide free items for socials or fundraising events of any kind.

still have more questions?? give me a shout via the form below!!